• Contact Us
The Brooks Group Logo
  • Solutions
    • Sales Training Programs
    • Sales Coaching
    • Sales Leadership Training
    • Sales Assessment Solutions
    • Sales Consulting Services
    • IMPACT Selling®
    • Training Delivery Methods
    • Sales Training Reinforcement
    • Keynotes & Workshops
    • See All Solutions
  • Sales Training Programs
    • IMPACT Selling®
    • IMPACT for Customer Service
    • IMPACT Refresher
    • Sales Negotiations
    • Strategic Account Management
    • Sales Territory Planning
    • Conversations with Confidence
    • Sales Skills Workshops
    • Customer Service Training
    • Open Enrollment Training Programs
    • Sales Coaching
    • See All Sales Training Programs
  • Sales Leadership Programs
    • Coaching to IMPACT
    • Sales Leadership Accelerator
    • Train the Trainer
    • Sales Training Reinforcement
    • Sales Consulting Services
    • Sales Team Insights
    • Sales Culture Insights
    • Sales Pipeline Management
    • See All Sales Leadership Programs
  • Industries
    • Agriculture
    • Aviation
    • Construction
    • Distribution
    • Energy & Utilities
    • Logistics
    • Manufacturing
    • Medical
    • Professional Services
    • Software & Technology
    • Transportation
    • See All Industries
  • Resources
    • White Papers & Guides
    • Webinars
    • Blogs
    • Success Stories
    • Sales Performance Research
    • See All Resources
  • About
    • Why The Brooks Group
    • Meet Our Team
    • Meet Our Sales Training Facilitators
    • Careers
    • Awards & Press
  • Blog
    • Leadership Development
    • Sales Coaching
    • Sales Hiring and Retention
    • Sales Performance
    • Prospecting
    • Sales Strategy
    • Negotiation
    • Sales Training
    • Sales Culture
    • See All Blogs
  • Contact Us
  • Leadership Development
  • Sales Coaching
  • Sales Hiring and Retention
  • Sales Performance
  • Prospecting
  • Sales Strategy
  • Negotiation
  • Sales Training
  • Sales Culture
  • See All Blogs
  • Why The Brooks Group
  • Meet Our Team
  • Meet Our Sales Training Facilitators
  • Careers
  • Awards & Press
  • About Us
  • White Papers & Guides
  • Webinars
  • Blogs
  • Success Stories
  • Sales Performance Research
  • See All Resources
  • Agriculture
  • Aviation
  • Construction
  • Distribution
  • Energy & Utilities
  • Logistics
  • Manufacturing
  • Medical
  • Professional Services
  • Software & Technology
  • Transportation
  • See All Industries
  • Coaching to IMPACT
  • Sales Leadership Accelerator
  • Train the Trainer
  • Sales Training Reinforcement
  • Sales Consulting Services
  • Sales Team Insights
  • Sales Culture Insights
  • Sales Pipeline Management
  • See All Sales Leadership Programs
  • IMPACT Selling®
  • IMPACT for Customer Service
  • IMPACT Refresher
  • Sales Negotiations
  • Strategic Account Management
  • Sales Territory Planning
  • Conversations with Confidence
  • Sales Skills Workshops
  • Customer Service Training
  • Sales Coaching
  • Open Enrollment Training Programs
  • See All Sales Training Programs
  • Sales Training Programs
  • Sales Coaching
  • Sales Leadership Training
  • Sales Assessment Solutions
  • Sales Consulting Services
  • IMPACT Selling®
  • Training Delivery Methods
  • Sales Training Reinforcement
  • Keynotes & Workshops
  • See All Solutions
The Difference Between Customer Satisfaction vs. Customer Loyalty

The Difference Between Customer Satisfaction vs. Customer Loyalty

by Michelle Richardson | Oct 14, 2024 | Sales Leader Blog, Sales Strategy, Sales Training

Recently I was talking to one of our sales trainers about the difference between customer satisfaction and customer...

read more
Advice for New Sales Managers: 10 Tips

Advice for New Sales Managers: 10 Tips

by Spencer Wixom | Oct 3, 2024 | Leadership Development, Sales Coaching, Sales Leader Blog, Sales Training

Congratulations! You’ve just been promoted to sales management. As you start this new chapter in your career, you’re...

read more
How to Get the Most from Your Sales Team Training

How to Get the Most from Your Sales Team Training

by Michelle Richardson | Oct 1, 2024 | Sales Coaching, Sales Culture, Sales Goals, Sales Leader Blog, Sales Team Motivation, Sales Training

Sales team training is an essential investment for any organization. When individuals and teams receive training, they...

read more
Sales Prospecting Plan: 8 Tips for Coaching Your Sales Team

Sales Prospecting Plan: 8 Tips for Coaching Your Sales Team

by Michelle Richardson | Sep 20, 2024 | Prospecting Skills, Sales Coaching, Sales Goals, Sales Leader Blog, Sales Training

As a sales leader, you know filling the top of the sales funnel is as important as closing deals. Without new...

read more
How to Retain Customers and Build Loyalty

How to Retain Customers and Build Loyalty

by Michelle Richardson | Sep 13, 2024 | Sales Coaching, Sales Goals, Sales Leader Blog, Sales Strategy, Sales Training

Conventional wisdom says your current customers are your best source of new business. Satisfied customers provide...

read more
6 Tips to Make Your National Sales Meeting Ridiculously Productive

6 Tips to Make Your National Sales Meeting Ridiculously Productive

by Michelle Richardson | Sep 5, 2024 | Sales Culture, Sales Leader Blog, Sales Meetings, Sales Team Motivation, Sales Training

National sales meeting time comes every year, yet somehow it always seems to sneak up on us. If you want your annual...

read more
12 Signs Your Sales Team Needs Sales Skills Training

12 Signs Your Sales Team Needs Sales Skills Training

by Michelle Richardson | Aug 28, 2024 | Sales Goals, Sales Leader Blog, Sales Performance Improvement, Sales Training

Have you been putting off sales training? Maybe most of your sales professionals hit quota. The business is doing...

read more
8 Essential Sales Negotiation Skills

8 Essential Sales Negotiation Skills

by Dan Markin | Aug 20, 2024 | Negotiation, Sales Goals, Sales Leader Blog, Sales Meetings, Sales Training

Berkshire Hathaway CEO Warren Buffett is one of the world’s most successful investors, with a net worth of $135...

read more
Improve Sales Productivity: 11 Essential Steps

Improve Sales Productivity: 11 Essential Steps

by Michelle Richardson | Aug 15, 2024 | Sales Leader Blog, Sales Performance Improvement, Sales Strategy, Sales Training, Time Management

Did you know your sellers may spend only 39% of their time working deals with potential customers? This may seem low,...

read more
Sales Kickoff Planning Guide: How to Maximize Your SKO

Sales Kickoff Planning Guide: How to Maximize Your SKO

by Michelle Richardson | Aug 1, 2024 | Sales Culture, Sales Leader Blog, Sales Meetings, Sales Performance Improvement, Sales Team Motivation, Sales Training

Sales kickoff season is here. It’s time to plan your sales strategy, train your sales professionals, crank up the...

read more
« Older Entries
Next Entries »

Join over 17,000 sales leaders getting the best content right in their inbox

Categories

  • IMPACT Selling®
  • Leadership Development
  • Negotiation
  • Presentation Skills
  • Prospecting Skills
  • Sales Assessments
  • Sales Coaching
  • Sales Compensation
  • Sales Culture
  • Sales Goals
  • Sales Hiring and Retention
  • Sales Leader Blog
  • Sales Meetings
  • Sales Performance Improvement
  • Sales Performance Research Center
  • Sales Pitches
  • Sales Process
  • Sales Prospects
  • Sales Strategy
  • Sales Team Motivation
  • Sales Training
  • Time Management
  • Uncategorized
  • Virtual Sales

Contact Us

301 North Elm Street, Suite 900
Greensboro, NC 27401

Get In Touch

Solutions

Sales Training Programs
IMPACT Selling®
Sales Assessment Solutions
Keynotes & Workshops
Open Enrollment Training Courses

Research & Insights

White Papers & Guides
Webinars
Blog
Success Stories
Sales Performance Research

About

Why The Brooks Group
Our Team
Careers
Awards & Press
Industries Served

Subscribe to our blog

  • Follow
  • Follow
  • Follow
  • Follow

© 2025 The Brooks Group. All Rights Reserved. Privacy Policy | Terms & Conditions