Questions are one of the most important tools your team can use to understand customers, address objections, and guide...
8 Best Sales Questions to Ask Customers
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Overcoming Objections in Sales: 4 Winning Tactics
Overcoming objections is a fact of life in sales. Sellers must anticipate that a buyer will have legitimate concerns...
10 Active Listening Techniques for Better Customer Communication
Microsoft Teams, Cisco Webex, Zoom, Google Meet, and GoTo Meeting—no matter what program you’re using,...
How to Conduct a Mock Sales Call
You’re sitting with a new sales hire. There’s a slight tremor in their voice. Their knees are shaking. No, you’re not...
Building Rapport with Customers: 3 Crucial Tips
Building rapport with customers has always been a critical component of sales success, but it’s even more important...
Connecting with Sales Prospects: 5 Practical Tips
Connecting with sales prospects is the first step on the path to closing deals. Your team needs to continually make...
Your Guide to the Buyer’s Decision Process
The buyer’s decision process is more complex than ever. Your customers have more options and more ways to research...
6 Tips to Make Your National Sales Meeting Ridiculously Productive
National sales meeting time comes every year, yet somehow it always seems to sneak up on us. If you want your annual...
8 Essential Sales Negotiation Skills
Berkshire Hathaway CEO Warren Buffett is one of the world’s most successful investors, with a net worth of $135...
Sales Kickoff Planning Guide: How to Maximize Your SKO
Sales kickoff season is here. It’s time to plan your sales strategy, train your sales professionals, crank up the...