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How to Drive Sales with a Customer-Centric Strategy

How to Drive Sales with a Customer-Centric Strategy

by Michelle Richardson | Mar 27, 2025 | Sales Leader Blog, Sales Strategy, Sales Training

Retaining customers is the number one priority of sales leaders this year, according to the 2025 Sales Leader Report....

read more
How to Qualify Sales Prospects the Right Way

How to Qualify Sales Prospects the Right Way

by Michelle Richardson | Mar 25, 2025 | Prospecting Skills, Sales Leader Blog

Chasing unqualified prospects who will never close is one of the biggest wastes of your sales team’s time and effort....

read more
10 Active Listening Techniques for Better Customer Communication

10 Active Listening Techniques for Better Customer Communication

by Michelle Richardson | Mar 13, 2025 | Prospecting Skills, Sales Leader Blog, Sales Meetings, Sales Training

Microsoft Teams, Cisco Webex, Zoom, Google Meet, and GoTo Meeting—no matter what program you’re using,...

read more
The Sales Interview Questions You Need to Be Asking

The Sales Interview Questions You Need to Be Asking

by Michelle Richardson | Mar 11, 2025 | Sales Assessments, Sales Culture, Sales Hiring and Retention, Sales Leader Blog

Hiring sales professionals is one of the most important jobs a sales leader has. But with a million other things on...

read more
Scaling the Unscalable: AI for Sales Coaching and Reinforcement

Scaling the Unscalable: AI for Sales Coaching and Reinforcement

by Michelle Richardson | Mar 6, 2025 | Sales Coaching, Sales Leader Blog, Sales Training

AI is transforming sales. Consider these amazing statistics: 300 million weekly active users are sending over a...

read more
Sales Coaching for Managers: 6 Best Practices

Sales Coaching for Managers: 6 Best Practices

by Michelle Richardson | Mar 4, 2025 | Sales Coaching, Sales Culture, Sales Leader Blog, Sales Team Motivation, Sales Training

Effective sales coaching can have a huge impact on your business. The biggest benefit is its contribution to revenue:...

read more
How to Conduct a Mock Sales Call

How to Conduct a Mock Sales Call

by Michelle Richardson | Feb 28, 2025 | Sales Leader Blog, Sales Meetings, Sales Training

You’re sitting with a new sales hire. There’s a slight tremor in their voice. Their knees are shaking. No, you’re not...

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How to Align Sales Training with Business Goals

How to Align Sales Training with Business Goals

by Michelle Richardson | Feb 25, 2025 | Sales Goals, Sales Leader Blog, Sales Strategy, Sales Training

We asked hundreds of B2B sales leaders about their business goals, priorities, and plans to achieve sales excellence....

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Successful Onboarding for Sales Professionals

Successful Onboarding for Sales Professionals

by Michelle Richardson | Feb 20, 2025 | Sales Hiring and Retention, Sales Leader Blog, Sales Performance Improvement

Around one-third of your salespeople will leave the organization this year. Think about it. To hit your revenue...

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Tips for Building a Highly Effective Sales Training Program

Tips for Building a Highly Effective Sales Training Program

by Michelle Richardson | Feb 19, 2025 | Sales Leader Blog, Sales Performance Improvement, Sales Training

The sales profession is changing rapidly. Buyers are now more informed than in the past and have new expectations....

read more
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