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Building a Sales Culture of Accountability

Building a Sales Culture of Accountability

by Michelle Richardson | Aug 19, 2025 | Leadership Development, Sales Culture, Sales Leader Blog

Building a sales culture of accountability starts at the top. Sales teams that know what they’re responsible for—and...

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Essential Pre-Sales Call Research Techniques

Essential Pre-Sales Call Research Techniques

by Michelle Richardson | Aug 14, 2025 | Presentation Skills, Sales Leader Blog, Sales Meetings, Sales Training

Pre-sales call research is crucial. Gathering information about potential customers, their company, and their needs...

read more
Transform Your Technical Sales Professionals into Strategic Advisors

Transform Your Technical Sales Professionals into Strategic Advisors

by Michelle Richardson | Aug 12, 2025 | Sales Leader Blog, Sales Training

Complex solutions require sales professionals to have in-depth technical expertise. Sales engineers and other...

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How to Align Sales, Marketing, and Customer Teams to Drive Revenue

How to Align Sales, Marketing, and Customer Teams to Drive Revenue

by Michelle Richardson | Aug 5, 2025 | Sales Goals, Sales Leader Blog, Sales Training

A flawless customer experience is a make-or-break proposition today. Aligning your sales, marketing, and customer...

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How to Hire Sales Talent: 6 Selling Styles

How to Hire Sales Talent: 6 Selling Styles

by Michelle Richardson | Jul 29, 2025 | Sales Assessments, Sales Leader Blog, Sales Strategy

Many successful sales organizations recognize that different situations require different selling styles. Salespeople...

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How to Develop a Sales Accountability Plan

How to Develop a Sales Accountability Plan

by Michelle Richardson | Jul 24, 2025 | Leadership Development, Sales Culture, Sales Leader Blog

“Sales accountability” refers to the responsibility and ownership that sales professionals, sales leaders, and sales...

read more
7 Essential Customer Conflict Resolution Techniques

7 Essential Customer Conflict Resolution Techniques

by Michelle Richardson | Jul 22, 2025 | Negotiation, Sales Culture, Sales Leader Blog

Customer conflicts are not uncommon in sales. Sellers are trying to meet quotas while customers are trying to minimize...

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5 Principles for Setting Expectations for Your Sales Organization

5 Principles for Setting Expectations for Your Sales Organization

by Michelle Richardson | Jul 17, 2025 | Leadership Development, Sales Leader Blog

For your sales team to be successful, every team member must know exactly what defines “success” in your organization....

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Best Consultative Selling Questions Plus 7 Recommendations

Best Consultative Selling Questions Plus 7 Recommendations

by Michelle Richardson | Jul 10, 2025 | Presentation Skills, Sales Leader Blog, Sales Meetings

Consultative selling questions are vital to building long-term relationships. These questions engage prospects and...

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Account Management KPIs You Should Be Tracking

Account Management KPIs You Should Be Tracking

by Michelle Richardson | Jul 8, 2025 | Sales Leader Blog, Sales Performance Improvement, Sales Strategy

Account management key performance indicators (KPIs) measure your sales team’s performance and effectiveness. Whether...

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