Careers at The Brooks Group

Sales Operations Coordinator

Become a Sales Operations Coordinator for The Brooks Group

The Brooks Group, multiple year winner of The Triad Business Journal’s “Best Place to Work,” is looking for a Sales Operations Coordinator to join our team.

The Brooks Group has been consistently ranked by industry analysts as one of the nation’s leading B2B sales training companies.  We offer our clients state-of-the-art sales training programs, sales management training programs and sales assessment tools, and we are currently seeking a high energy, highly consultative salesperson to join our sales team.

About the Sales Operations Coordinator Role

The primary purpose of the Sales Operations Coordinator is to support the sales team with a focus breakdown in the following areas: 

  • 40% – Reporting and Data / Collateral Management 
  • 30% – Funnel Optimization and Tracking for Sellers 
  • 20% – Processing Client Requests 
  • 10% – Special Projects 

Duties and Responsibilities:

  •  Continuously identify ways to improve internal sales processes, communication, and collaboration 

  • Act as the curator and internal point of contact for our database, ensuring that it is updated and utilized properly 

  • Be familiar with, and run, sales reports on a regular basis 

  • Provide support for the VP of Sales as needed 

  • Partner with the seller and the marketing department to ensure sales proposals and client specific presentations have enough lead time for our graphic designers to wow 

  • Assist salespeople in scheduling internal and external meetings 

  • Serve as a point of contact for clients when they can’t reach a salesperson, and act as a backup for inbound lead coverage as needed 

  • Work with the marketing team to distribute and organize sales aids and other materials to the sales team and ensure their appropriate use and availability, and flag when updates are needed 

  • Research competitors and provide competitive analysis as requested 

  • Participate in cross departmental quarterly projects 

Job Qualifications:

  • People-oriented: warm and friendly, with a polished interpersonal approach 

  • Strong administrative and organizational skills 

  • Team player attitude 

  • Ability to multi-task and to prioritize 

  • Creative Problem Solver 

  • Excellent verbal and written communication skills 

  • Proficient with computers and software, specifically Microsoft Office 

  • Proactive 


  • 4-year degree is preferred 
  • 1 or more years in a sales support or similar administration role 
  • CRM knowledge/certification a huge plus 

How to Apply for a Sales Operations Coordinator Job: