Careers at The Brooks Group
Virtual Programs Producer
Become a Virtual Programs Producer for The Brooks Group
The Brooks Group, multiple year winner of The Triad Business Journal’s “Best Place to Work,” is looking for an organized, people-oriented person to join our team in a part-time role. This position requires residency in the Triad area of North Carolina.
The Brooks Group has been consistently ranked by industry analysts as one of the nation’s leading B2B sales training companies. We offer our clients state-of-the-art sales training programs, sales management training programs and sales assessment tools.
About the Virtual Programs Producer role
The primary purpose of the Virtual Programs Producer is to serve as a “behind the scenes” online meeting coordinator, assisting the meeting facilitator by managing the technical and administrative aspects of the meeting and addressing any technical issues that arise, allowing the facilitator to effectively manage the meeting.
The Virtual Programs Producer will log in to each meeting 15 minutes before its official start time to ensure proper meeting setup and will normally be muted with video off throughout most of the meeting.
Duties and Responsibilities:
- Acting as meeting host, and managing and transferring host/co-host assignments as needed
- Taking attendance
- Ensuring all attendees are properly identified by name on their screens
- Merging video/audio for phone-in attendees
- Monitoring chat, and providing technical assistance to attendees as needed via private chat
- Setting up and managing polls as requested by the facilitator
- Creating breakout rooms, assigning attendees to rooms, and managing breakout room timing
- Managing recording of the meeting
- Managing meeting security:
- Monitoring attendance for uninvited/unauthorized attendees and potential “Zoom-bombers”
- Ensuring that screen sharing is enabled or disabled as requested by the facilitator
- Ensuring that annotation is enabled or disabled as needed or as requested by the facilitator
- “Locking” the meeting if requested by the facilitator
- Otherwise assisting the facilitator as requested. (This could include having a backup copy of the presentation available, providing attendees with relevant links or other info, saving copies of annotation sessions, etc)
- Strong administrative and organizational skills
- Excellent verbal communication skills
- People-oriented: warm and friendly, with a polished interpersonal approach
- Ability to multi-task and to prioritize
- Proficient with computers and software, specifically Zoom and Microsoft Office
- Team player attitude
- Ability to think creatively
- Problem Solver
- Achieved or working toward a 4-year degree
- Prior experience with Zoom and PowerPoint