Careers at The Brooks Group
Government Services Project Manager
Become a Government Services Project Manager for The Brooks Group
The Brooks Group, founded in 1977 and multi-time winner of The Triad Business Journal’s “Best Places to Work” awards, is looking for an experienced organizer and coordinator to join our team.
This is an outstanding opportunity for an individual with a track record of success in managing various client engagements while driving a seamless experience for the client and demonstrating strong flexibility and customer focus.
The work environment requires a positive, upbeat, innovative, and energetic attitude. The successful candidate will exude a passion for making a difference in our organization, while demonstrating flexibility, teamwork, and a strong sense of accountability.
The Government Services Project Manager Will:
- Maintain facilitator schedules for field visits, client calls, training, coaching, etc.
- Facilitate the booking of travel for client and internal events.
- Oversee and confirm program logistics, including agendas, attendee lists, location set-up, audio-visual requirements, shipping of materials, etc.
- Serve as an administrator and primary point of contact for The Brooks Group’s vendors (print, translation, etc.).
- Manage multiple, concurrent program types: skillfully ordering their priorities, milestones, and timeline requirements.
- Accurately enter, track, share, and update project activity and insight in CRM.
- Interact with clients and colleagues in a professional, confident, and helpful manner.
- Play a supporting role to Program Manager and senior project manager.
- Develop a basic understanding of The Brooks Group’s products and deliverables.
- Quickly adapt to a changing work environment and client expectations.
- Work both independently and collaboratively within cross‐functional teams to achieve results.
- Track and send assessment reports to clients.
- Maintain master list of train-the-trainer certification.
- Collect and track After Action Reports.
- Develop and update Management Work Plan.
- Collect and distribute trip reports for all travel.
Skills/Qualifications:
- High level of attention to detail.
- Effective verbal and written communicator.
- Excellent interpersonal skills and client focus.
- Effective critical thinking and problem-solving skills.
- Ability to work under pressure and balance multiple projects at one time.
- Ability to prioritize and complete tasks to meet assigned deadlines.
- Effective presentation skills. Comfortable giving directions and fielding client questions.
- Effective awareness and perception skills, able to anticipate and assess team and client needs.
- Knowledge of Microsoft Office Suite.
- Experience using customer management software a plus.
- Experience working with US Government agencies a plus.
Education:
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Bachelor’s degree preferred.
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Project management or customer experience in a professional services business or with the US Government is preferred.