What information do we collect?

1.1 The Brooks Group’s website collects information from you when you choose to fill out a form, subscribe to our free sales newsletter, subscribe to our free sales management newsletter, place an order, or respond to a survey. The Brooks Group also collects anonymous information using Cookies. (See 4.0)

1.2 When ordering from, or completing a form on, our site, you may be asked to enter certain information including, but not limited to, your Name, E-mail Address, Mailing Address, Phone Number, Size of Your Sales Team, or Credit Card Information. You may also choose to visit our site anonymously.

What do we use your information for?

2.1 Any of the information we collect from you may be used by us in one or more of the following ways:

• To personalize your experience;
• To improve our website;
• To improve customer service;
• To process transactions in which you choose to engage;
• To administer a contest, promotion, survey or other site feature;
• To send periodic emails.

2.2 If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. You may also contact us at the address below to request removal.

2.3 Information, whether public or private, submitted for the purpose of making a purchase will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

3.1 We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

3.2 We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

4.1 Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables sites or service providers’ systems to recognize your browser and capture and remember certain information.

4.2 We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

4.3 If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. Information about turning off cookies can be found in your browser’s “help” section. You can still place orders or request information from us over the telephone or in person.

Do we disclose any information to outside parties?

5.1 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

6.1 Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

7.1 We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

8.1 This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

9.1 By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

10.1 If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on December 13, 2011

Contacting Us

11.1 If there are any questions regarding this privacy policy you may contact us using the information below.
The Brooks Group
Attention: Jefferson Gillespie Brooks
3810 North Elm Street
Greensboro, North Carolina 27455
United States of America
+1 (336) 282-6303

How you can change/delete your data:

You may send us e-mail to change or delete your data from our databases by sending an email to: with the subject “Newsletter remove” in the subject line.

Please note that we may from time to time modify our privacy policy. We invite you to periodically review this page to familiarize yourself with our most current version.

We are happy to serve you and your business needs.