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August 22, 2018
Written By: Marcia Neese

7 Tips for Building a Positive Feedback Culture on Your Sales Team | The Brooks Group

Giving and receiving productive feedback is key to the personal and professional development of your employees.

A feedback culture is one in which employees and leaders regularly, consistently, and productively engage in useful feedback that fosters growth.

August 01, 2018
Written By: Anita Greenland

6 Tips to Make Your National Sales Meeting Ridiculously Productive | The Brooks Group

It comes every year, and still it always seems to sneak up on us: the National Sales Meeting.

From creating the meeting agenda, booking the convention center, deciding on a meeting theme, and identifying a keynote speaker –there’s a lot to be done.

July 31, 2018
Written By: Will Brooks

5 Principles for Setting Expectations in Your Sales Organization | The Brooks Group

In order for the members of your sales team to be successful, they must know exactly what defines “success” in your organization. It’s critical for sales leaders to establish and communicate expectations with their sales reps early on, and enforce them on a continual basis.

July 23, 2018
Written By: Steve Hackett

Research: Align Your Customer Service, Marketing, and Sales Teams to Drive Revenue | The Brooks Group

Today, customer experience dictates how successful a company will be in the long-term. That’s why it’s key that your salespeople use a customer-focused, consultative selling process with every prospect and customer they interact with.

July 18, 2018
Written By: Lisa Rose

Open-Ended Questions for Sales: How to Get Your Prospect Talking | The Brooks Group

Sales isn’t about convincing or persuading a person to buy something—it’s about offering a logical solution to a problem a customer or prospect is challenged with.

July 11, 2018
Written By: Laura Lloyd

7 Tips for Implementing a Customer-Centric Strategy | The Brooks Group

Focusing more on customer experience and customer satisfaction is a smart goal for any sales organization. According to research from Deloitte, companies who use a customer-centric strategy are 60% more profitable.

July 03, 2018
Written By: Anita Greenland

How to Empower Your Salespeople Using the 3-2-1 Coaching Method | The Brooks Group

June 22, 2018
Written By: Marcia Neese

How to Coach Your Sales Reps to do a Competitor Analysis

If you want your salespeople to beat the competition, they need to fully understand who they’re up against.

A competitor analysis is a critical part of your business strategy and something that each of your reps should be comfortable doing on a regular basis.

By evaluating your industry as a whole—and the players within it—you’ll be able to:

June 19, 2018
Written By: Steve Hackett

Secrets to Managing Remote Sales Teams | The Brooks Group

Managing a remote sales team used to be a situation faced only by sales leaders at large multinational corporations. All that changed with the wide availability of high speed internet and video conferencing.

June 08, 2018
Written By: Lisa Rose

9 Prospecting Tips that Will Improve Your Team's Success | The Brooks Group

Effective sales prospecting is one of the most challenging--and most important--parts of the sales process. Getting it wrong means wasted time and frustration. Getting it right means a healthier pipeline and better performance.

Here are 9 prospecting tips your team can implement before, during, and after each call in order to strike prospecting gold.

June 06, 2018
Written By: Jeb Brooks

Help Your Team Get More from Their Sales Out of Office Reply | The Brooks Group

How do you get your salespeople to continue selling, even when they’re on vacation?

You coach them to make the most of their out of office message!

The auto-reply message is something most salespeople don’t give a second thought to—but it’s valuable real estate in a prospect or customer’s inbox.

May 23, 2018
Written By: Laura Lloyd

How to Increase Sales by Focusing on Customer Service | The Brooks Group

In a world where the customer is in control, happy customers are the secret to growth. 


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