Regarded as a skilled, caring facilitator, Steve's practical sales training methods ensure that his students go back to the field with useable, effective sales skills. He excels at building long-term relationships with clients, helping them find, train, and retain top sales talent. He's unquestionably The Brooks Group's “go-to guy” for sales and sales management expertise in the industrial distribution and equipment sales industries
For Steve, every day is “game day.” Whether he’s consulting with a client about an assessment or facilitating a training event, he gives 110%. In all of his interactions with clients, Steve shows his personal dedication to exceeding their expectations, becoming known for a generous and humorous approach to giving advice and sharing his insight.
Steve earned his Bachelor's and Master's Degrees at Canisius College in Buffalo, NY. He played college football and was team captain for three years there when Bill Brooks, founder and CEO of The Brooks Group, was head coach. Nine years ago, Steve – a former college football coach at Syracuse, the US Coast Guard Academy, Princeton, and Norwich – decided to put his considerable coaching talents to work at The Brooks Group, training and coaching salespeople and sales managers. Steve is well-versed in interpreting assessments and helping clients make beneficial hiring decisions; he holds CPVA, CPBA, and TriMetrix® certifications. |
Steve and his wife Stephanie have two sons (Matthew 23 and Ryan 21). These days this former football coach and player gets his weekly workout from the sofa where he uses dual remotes and PIP to switch between college football games. Living in ACC country can be painful for a Big East fan. He enjoys golf and has recently moved to a golf course community. Now if living directly on the course can translate to lowering his golf handicap (without much practice) he will be living the “American Dream.” |
“Steve,…I made my first sales call yesterday using IMPACT Selling…I had so much fun…I so loved it…I felt I was in control of the conversation, I knew where I was going and I knew when to stop. I told my client I was going to put together a proposal for him and he said to bring a credit application…Thanks for all of your help. You guys were awesome.”
--Jann Kogianes, Nationwide Auto Glass
“Steve…the course [you taught] was designed to introduce selling tools and steps to those individuals that may come from a more service/plant oriented setting, and are now faced with having to market and sell our products…[but] it also served as an excellent refresher course to individuals like myself, who have been selling for years, but can always use additional tools to help in the process. In addition, it emphasized techniques to help the salesperson maintain prices when faced with price reduction pressure from customers… All in all, well worth the time I spent taking the class. I began to apply the tools the very next day when dealing with customers."
--John Schauer, AstenJohnson
“As our company continues to grow, our employees need to perform at a different level. The Brooks Group's assessments and Steve's consultation with our managers have helped to create a development plan for this group.”
--Michael O’Connor, Manager of Organizational Development, Gardner Denver
Meet Our Team > Steve Hackett
